Founding agencies

Recruitment Platform · 2026

HiveRec

One calm place to run your temp agency.

A recruitment CRM with pay and bill for UK temp agencies. Register and vet people, book shifts, get hours approved and bill your clients. HiveRec checks the UK rules at the moments that matter, so problems show up before a booking, not after it.

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Where HiveRec stands 4 October 2026

Released: 30 September 2026; At app.hiverec.io
Website live: 1 October 2026; At hiverec.io
Design partner: SRS Recruiting Limited; A UK driving agency
Paying agencies: None yet; Looking for founding agencies

SRS Recruiting has shaped HiveRec as its design partner from the start. No agency pays for HiveRec yet. We are looking for a small group of founding agencies.

Overview

HiveRec is a recruitment CRM with pay and bill for UK temp agencies. It keeps the whole lifecycle in one record: registration and onboarding, right to work and document checks, bookings, timesheet approval, pay and bill runs and invoices.

Many agencies run registration in one place, compliance in a spreadsheet, bookings on a whiteboard and pay and bill somewhere else. Every handover is a chance to book someone who should not be booked, or to bill the wrong rate. HiveRec keeps it all in one record, from the first registration link to the last invoice.

It was built with SRS Recruiting Limited, a UK driving agency, as its design partner, around the real work of registering drivers, booking nights and chasing timesheets. Then it was opened up for every temp sector.

For UK temp agencies, in any sector

HiveRec is for UK agencies that supply temporary workers. It suits teams who want one system instead of several, and less of the week spent chasing.

It is software your agency runs, not a staffing marketplace. Your workers, clients and data stay yours.

Start from a sector pack with the job titles, documents and questions your sector expects, then change anything. A pack only adds, and shows you a preview first. Your own words, such as Drivers, Carers or Officers, show on every screen.

Nine sector packs

Driving and logisticsDrivers
Warehouse and industrialOperatives
Healthcare and social careCarers
Hospitality and eventsTemps
EducationCandidates
Cleaning and facilitiesOperatives
SecurityOfficers
ConstructionOperatives
Office and commercialTemps

A good fit if you

Supply temps in the UK
Book shifts week to week
Spend too much of the week chasing documents, references and timesheets
Want registration, compliance, bookings and pay and bill in one place
Want to help shape the product

Maybe not yet if you

Need an app in the app stores
Need payroll run inside the same system
Recruit only for permanent roles
Need a public API today

What makes it tick

Highlights

One record, start to finish

From the first registration link to the last invoice. Each step hands the next one checked information.

Checked before it's booked

Right to work, documents, client rules, working time, drivers' hours and the AWR 12-week clock, on every way of booking.

Pay & bill built in

Approved hours become pay and bill runs and invoices, with the margin shown before you commit.

Built for many agencies

Nine sector packs, your own words on every screen, and each agency's data kept apart.

A temp's journey

From first registration to final invoice

HiveRec follows the order your agency works in. At each step it does the chasing and hands the next step checked information.

Ten steps, in five stages: recruit, onboard and comply, book, hours and approval, then pay and bill.

01
Recruit
Registers on a phone
A temp signs up from a registration link or QR code, on the phone they already have.
- A form built for phones: camera uploads, UK checks on NI numbers, sort codes and mobile numbers, and Save and finish later. It asks how each person will prove their right to work and takes their share code.
- Screening rules you set in Settings sort new people into Fast track, Call first or Screened out. A person always reviews anyone screened out.
- Duplicate checks on email, phone, NI number, licence number, and name with date of birth.
- Each registration is kept as its own signed record, with the exact wording they agreed to and the time.
What HiveRec chases here
- Documents still missing after registering: reminders at 2 and 5 days, then one task for the consultant to ring, which ticks itself off once the documents are in.
- The office is emailed the moment a registration comes in, with what is still outstanding before approval.
- Registration links nobody has used: reminders 2 and 5 days after sending and the day before the link stops working, then one fresh link sent by itself, then a task to ring. Never between 21:00 and 07:00. (switch it on)
02
Onboard and comply
Onboarding and document checks
One onboarding board shows who is waiting, and for how long.
- Five lanes, from Needs a link to To review. Anyone stuck for more than 3 days is flagged, and you can tick several people and send links or chase documents in one go.
- Documents only count once someone approves them. A review queue shows every upload, oldest first.
- Key Information Documents given, terms signed. HiveRec sends each worker the Key Information Document for their pay route first, and records when and how it was given. Terms and policies are then signed on the worker's phone, and each signed copy keeps the exact wording, the signature and the time.
- Reference and work history requests by email.
What HiveRec chases here
- Documents before they run out, at 60, 30, 14, 7 and 0 days, each with a way to send the new copy, and a call task for the consultant at 7 days.
- Referees who haven't replied, at 3 and 7 days.
- Key Information Documents checked against your rate cards and the National Living Wage, with a task to revise one within 5 business days. A new KID put in use is sent to everyone it applies to.
- A rejected document: the worker is told why, with a way to send a new one.
03
Onboard and comply
Right to work
Guided checks for all three Home Office routes.
- A manual check of original documents, an online check with a share code, or a digital identity check for British and Irish passports through a certified provider, with HiveRec recording the result.
- HiveRec reads the Home Office profile into the online check for you to confirm, and lists every check still to make with the next step.
- Every item on the Home Office checklist must be ticked before a check can pass.
- Weekly hours limits, such as 20 hours for a student in term time, warned at booking.
What HiveRec chases here
- A time-limited right to work shows on Needs attention 60 days before it ends. From the day after it ends, the booking is stopped, and only an owner or admin can book past it, with a written reason.
- New share codes asked for 60, 30, 14 and 7 days before permission ends, with a task to ring at 14 days if nothing has come. (switch it on)
04
Onboard and comply
The approval gate
Everyone goes through one gate to Active.
- Every way in lands as Pending: a registration, a converted applicant, Add worker or an import.
- Missing, rejected or unreviewed documents, or no job title, must be put right before anyone becomes Active. Flagged answers must be ticked as read. By default, once you have a Key Information Document in use, nobody is approved until theirs has been given.
- An expired document or an expired licence can only be passed by an owner or admin, with a written reason that is kept. A disqualified or revoked licence can't be passed by anyone.
- Reactivating someone goes through the same gate. Once approved, the worker gets a welcome email with a link to their agency's own sign-in page for the worker app.
05
Book
Booked, or refused
The same checks run on every way of booking: the shift page, the weekly plan, a shift offer, Find cover, Copy last week or Fill week.
- Documents approved and in date on the day of the shift, right to work, licence categories, the Key Information Document, and the client's and site's own requirements.
- Rest between shifts, the 48-hour average, and drivers' hours for lorry work.
- Do-not-return lists, holidays, double bookings and the AWR 12-week clock.
- Where a rule is clear, the booking is refused: a failed right to work check, or a disqualified or revoked driving licence, stops it. Owners and admins can book past most blocks with a written reason, which is recorded. Some legal limits cannot be overridden at all.
- Shift offers go to a ranked shortlist: everyone at once, one person first, or in timed waves. You start the round and confirm each yes. Two people can never take the last place. Offers go by text once you connect your own Twilio account, and by email otherwise.
What HiveRec chases here
- Offer waves: more than two days ahead, 5 people every two hours; under 3 hours, everyone at once. Offers more than 12 hours ahead pause overnight. If nobody says yes, you get a task.
- The AWR 12-week clock, with a task at week 10. Where a rate changes after 12 weeks, offers at the old rate are withdrawn and confirmed places get the new rate in writing.
Being connectedText messages through HiveRec's own account, with no Twilio account of your own. Texts from your own Twilio account already work; without one, messages go by email.
06
Book
Confirmed in writing
The worker and the client both get the booking in writing.
- Written confirmations to the worker and the client, built around reg 21 of the Conduct Regulations, sent the moment a place is confirmed. Every message is kept.
- Workers are asked to confirm they're on 12 hours before the start, never overnight, with one reminder. Nobody is taken off automatically.
- The Today board shows open places and who hasn't confirmed they're on, for today and tomorrow. Choose how arrival is known and it shows late starts too.
- Cancel or take someone off and the worker and the client are told. Record a no-show and the client is told and the draft timesheet is voided. Changes can be undone for 10 minutes.
What HiveRec chases here
- Confirm you're on: no answer becomes a call task for whoever looks after the booking, and a “can't make it” frees the place and raises a find-cover task.
- A confirmation that can't go becomes a task due by the reg 21 deadline.
- Emails when someone booked isn't there 15 and 60 minutes after the start, once you track arrivals. (switch it on)
- One booking summary a working day for clients who want fewer emails. (switch it on)
07
Hours and approval
Hours approved in the client portal
One source of hours, priced as they come in.
- Workers send hours from the app, the office types the week into Enter hours, or you import a Joined Up timesheet report so nobody types hours twice.
- Each line is priced from the rate card in force that day, for that site and job title, including nights, weekends, bank holidays and overtime, plus any rate agreed on the booking.
- Clients approve or query each timesheet in their portal, by site and week. They never see pay rates. When a client won't log in, you can approve on their behalf and record how they confirmed.
- Approved hours are locked. Hours can be locked for pay before the client approves, with a reason, so workers are not held up (reg 12).
What HiveRec chases here
- Each morning, client approvers get an email listing what is waiting at their own sites, with a link to approve.
- Timesheets still waiting after 48 hours by default (you choose, from 12 hours to 14 days) go to the client's second contact, or back to you.
- The worker app lists the shifts each worker still needs to send hours for.
- Deemed approval, where a client's terms say silence means approval: timesheets left waiting past the agreed time are approved, with the reason recorded. (switch it on for each client)
08
Pay and bill
The pay and bill run
See the margin before you commit.
- Preview a period from locked timesheets: pay, holiday pay, extras, charge, VAT and margin.
- Holiday built up by pay week for irregular hours (reg 15B) and paid when taken, or rolled up at 12.07% where the worker's contract provides for it.
- Statutory Sick Pay worked out from day one. The office records sickness, or the worker reports it in the app.
- Where a rate card sets after-12-week rates, hours are priced at them from the AWR qualifying date, day by day.
- Pay below the National Living Wage is warned on rate cards and quotes, and a rate changed at booking can never take pay below it or below the worker's Key Information Document. Hours that would leave a week under the minimum wage are not locked for pay.
- A run can't be committed twice, and committed figures never change.
What HiveRec chases here
- Holiday pay and Statutory Sick Pay worked out and passed to the pay run as their own lines.
- Late cancellation charges from the client's terms added to their next invoice, never twice.
- A change to bank details: the worker is told at their old email, their pay is held for a short cooling-off, and by default the payroll file waits until a colleague has checked the change by phone.
09
Pay and bill
Pay lines for payroll
HiveRec doesn't run payroll.
- It works out each worker's pay lines from approved hours and rate cards, with holiday pay and Statutory Sick Pay.
- Payroll files for each pay run, in the import formats of IRIS Staffology Payroll, BrightPay and Sage 50, with a pack of spreadsheets for your accountant. Your payroll software or bureau works out tax and NI and runs payroll.
- Umbrella company checks: an approved list with due diligence reviews. Booking someone through an umbrella that isn't approved warns you, and their pay to it is held.
Being connectedSending pay lines straight to IRIS Staffology Payroll.
10
Pay and bill
Invoices
Commit the run to draft an invoice for each client. Issue it to give it the next number, then email the PDF from HiveRec.
- Pay and invoices come from the same committed run.
- Your logo on invoices, as on registration, sign-in and the client portal.
- Credit notes and reversals put a committed run right for everyone, one worker or one client, with exact negative figures and a credit note for an invoice already issued.
- What each client owes, and for how long, with statements you can send to everyone who owes in one go.
- Invoices in the client portal, once you switch them on, with the timesheets behind each one and who approved them.
- Xero: invoices and credit notes go across to Xero. Payments, credit notes and voids made in Xero come back, so what each client owes and their statements include them, and HiveRec doesn't chase money that isn't owed.
What HiveRec chases here
- Quotes nobody has answered: a reminder 3 days after sending and another 2 days before they run out, and you are told when one is answered.
- Terms of business and rate cards ending within 30 days, and a rate review once a card is a year old, become tasks for whoever looks after the client.
- Payment reminders to clients, 3 days before the due date, then 7, 14 and 30 days after, with disputed invoices left alone and chasing paused if Xero isn't up to date. (switch it on)

Compliance

The rules, named, and checked where the work happens

HiveRec is built around the UK rules temp agencies work under. It checks them when they matter: when someone registers, when you book, when hours come in. Each check names the rule behind it.

How HiveRec treats a rule

Block when the rule is clear.A failed right to work check, or a disqualified or revoked driving licence, stops a booking.
Warn when it isn't.Where the rules leave a point open, HiveRec warns, and you can choose to block instead.
Ask for a reason to override.Owners and admins can book past most blocks with a written reason. Some legal limits cannot be overridden at all.
Keep the record.Checks, signed copies, overrides and changes are kept with who, when and why.

Right to work

Immigration, Asylum and Nationality Act 2006 · Home Office employer's guide

Guided checks for the three Home Office routes, with every checklist item ticked before a check can pass.
Follow-up dates for time-limited permission, with a warning 60 days before by default. Once it has ended, HiveRec stops the booking. Only an owner or admin can book past it, with a written reason.
Ask for a new share code before permission ends. Switch it on and HiveRec emails the worker at 60, 30, 14 and 7 days before, with a link to send it.
Weekly hours limits, such as 20 hours for a student in term time, warned at booking.
Copies kept for the length of the engagement plus 2 years.

Working time

Working Time Regulations 1998 · Road Transport (Working Time) Regulations 2005 · Regulation (EC) 561/2006

Rest between shifts, the 48-hour average with opt-outs and notice, night work and young workers, checked at booking.
Holiday requests with less notice than the rules expect (reg 15) flagged.
With the driving tools, each booking is classed from the vehicle and journeys, and the 60-hour week and 48-hour average for mobile workers are checked across all their bookings.
Drivers declare work for other operators in the app (reg 11), or the office records it from a call.

The AWR 12-week clock

Agency Workers Regulations 2010

One 12-week clock for each worker, hirer and role, worked out from the days actually worked.
Breaks pause or reset the clock by reason: a break of up to 6 weeks pauses it, sickness and jury service pause it for up to 28 weeks, annual leave, shutdowns and strikes pause it, and pregnancy and maternity leave count as worked.
A warning at 10 weeks, and a task for the account owner.
Where a rate card sets after-12-week rates, hours are priced at them from the qualifying date. Patterns that may be avoidance (reg 9) flagged.

Confirmations and agency terms

Conduct of Employment Agencies and Employment Businesses Regulations 2003

Written confirmations to the worker and the client for every booking (reg 21), with a task if one can't go in time.
Key Information Documents for each payment route, given to the worker before their terms and recorded with when and how (reg 13A). A task to revise one within 5 business days when a pay change makes it wrong.
Terms with workers (regs 14 and 15) and terms of business with clients (reg 17), signed online. Terms can't be signed until the Key Information Document has been given. A client without agreed terms can be refused new bookings.
Information from the hirer captured per client or per booking (reg 18), and records kept for at least a year (reg 29).

Driving licence checks

With the driving tools

Download the licence summary from gov.uk and HiveRec fills in the check for you to confirm.
A disqualified or revoked licence stops every booking, approval and reactivation, with no override, until a newer check shows the licence valid.
Re-checks scheduled by penalty points, licence categories checked against each job title, and client and insurer rules on points and endorsement codes.
Driver CPC, digital tachograph cards, D4 medicals and ADR certificates tracked with their expiry dates. Photos of the cards are read for their dates and numbers for the office to check.

Being connectedAutomatic driving licence checks with the DVLA. Until then you record gov.uk checks in HiveRec, and HiveRec reads the downloaded summary for you.

Data protection

UK GDPR · Data Protection Act 2018 · PECR

Privacy notice acknowledged at registration, with the version recorded, and separate opt-ins for marketing and for sharing a profile with clients.
A retention period for each kind of record, with legal minimums you cannot set lower. Nothing is erased until a person confirms it.
Subject access exports, requests tracked against their deadlines, and erasure that respects legal holds.
Health and criminal record answers visible only to the roles you choose.

HiveRec helps you follow the rules. It is not legal advice. Have your adviser check starter documents and settings before you use them. Compliance on hiverec.io (opens in a new tab)

Portal and app

A portal for clients. An app for workers.

A portal for the businesses you supply, and an app for the people you place. Both carry your agency's name and logo, and both answer the chasing themselves, so less of it goes through your office.

The worker app

Everything a worker needs, on the phone they already have.

The next shift, with the address, directions, who to ask for, what to wear and what to bring. Add any shift to the phone's calendar.
Things to do: their Key Information Document to read, documents to sign, documents to renew and hours to send.
Hours: start, finish and break, plus night-out or expenses where the rate card allows, with a photo of each receipt.
Availability for the next four weeks, in a few taps.
Holiday requests against their balance.
Off sick: they tell you from the app, and say when they're back.
Shift offers and “are you still on?”, answered with a tap. “Can't make it” takes them off the shift and tells your office.
What each pay run sent to payroll for them, and why if a week is held. Payroll still issues the payslip.
For drivers: declare other work for the working time checks.

It runs in any phone browser, so there is nothing to install, and workers can add it to their home screen with your agency's name and icon. They sign in with a link or a code sent to their email, so there are no passwords to forget. Connect your own Twilio account and offers, confirmations and “are you still on?” go by text too.

The client portal

Clients help themselves, and only see what they should.

Who's coming: names, job titles, relevant skills and whether their checks are in date. Never contact details, date of birth or bank details.
Request cover for one day or chosen weekdays, then change or cancel before your cut-off.
Approve or query timesheets by site and week. Each morning HiveRec reminds approvers, with a link to approve. Pay rates are never shown.
Every written booking confirmation you sent, which they can mark as received.
Rate workers, mark favourites, report an incident or ask for someone not to come back.
Rebook last week in one go.
Spend by site and job title, with AWR figures, for finance contacts.
Invoices, credit notes and a statement, as PDFs, once you switch them on, for contacts whose role allows it.
Quotes to read, then accept or decline. Accepting signs the terms of business.
Documents you share, with a record of who downloaded them, and their own site documents, which each person signs in the app, with the client seeing who has signed.
Each contact sees only their own sites, and only what their role allows.

Your logo and colour on the portal and its sign-in page. Owners and admins can view the portal as a contact, read only.

Security

Looking after your data

Agencies hold passports, bank details and health answers. This is how HiveRec looks after them, and keeps each agency's data apart.

Personal data encrypted

NI numbers, bank details, dates of birth and share codes are encrypted where they are stored. NI and bank numbers are masked on screen, and revealing one is recorded and limited.

Two-step login for staff

Owners, admins and payroll are asked for two-step login with an authenticator app by default, and you can extend it to all your staff in Settings. Changing bank or NI details always needs a fresh code.

Each agency sees only its own data

Every page, action and download checks who you are and what your role allows. An automated test checks that each agency only sees its own data.

No passwords to leak

Staff, workers and clients sign in with a one-time link or code sent by email. There are no passwords to leak or reuse.

Bank changes checked

A change to bank details already on file is told to the worker at their old email and to the office. Their pay is held for a short cooling-off, and by default the payroll file waits until a colleague records a phone check. Changes are kept in an activity log.

The platform

Hive Core, and every cell around it

Every agency gets every part of HiveRec for a set monthly fee, plus a monthly price for each office user. Hover or tap a cell to see what lives inside.

PlatformThe platform

Hive Core

The hive

What's in this cell

Your agencyteam and rolesworkers and clientsregistration and onboardingsearchreportsdata protectionimport and exportactivity log

The platform every agency runs on. Every cell around it is included.

What's next

What's built, and what's on the way

We would rather tell you than have you find out on a demo. These lists are hiverec.io's own, word for word.

Built

Built into HiveRec.

Registration and onboarding
Right to work checks, with new share codes asked for before permission ends when you switch it on
Key Information Documents given, and terms and policies signed on the phone
Reminders and follow-up tasks for documents, referees and timesheets
Needs attention list and the office's morning summary
Weekly plan and bookings
Shift offers in timed waves
Working time and AWR checks
Booking confirmations
Today board
Client portal
Worker app
Text messages from your own Twilio account, for offers, confirmations, reminders and chasing (email until you connect it)
Timesheet approval
Timesheet import from Joined Up
Pay and bill runs and invoices
Payroll files for each pay run, in the import formats of IRIS Staffology Payroll, BrightPay and Sage 50
Holiday built up by pay week for irregular hours (reg 15B)
Statutory Sick Pay from day one
Credit notes and reversals
What each client owes, and for how long
Payment reminders to clients, when you switch them on
Daily booking summary for clients, when you switch it on
Invoices in the client portal
Xero: invoices and credit notes sent across, with payments, credits and unpaid invoices read back
Umbrella company checks
Driving tools: card photos and gov.uk licence summaries read for you to check
Two-step login for office staff
Import from spreadsheets, with a trial run and undo
Shadow week: run alongside your old system first

Being connected

Waiting on an outside account.

Text messages through HiveRec's own account, with no Twilio account of your own
Sending pay lines straight to IRIS Staffology Payroll
Automatic driving licence checks with the DVLA (until then you record gov.uk checks, and HiveRec reads the downloaded summary for you)

Pricing

One set fee for your agency, plus each office user.

£499 a month for your agency, plus £99 a month for each office user, before VAT.
For example, with 3 office users you pay £499 plus 3 x £99, £796 a month.
An office user is anyone on your team who signs in to HiveRec: owners, admins, consultants and payroll. Workers and client contacts are never counted, and nor is anyone you switch off.
Every part of HiveRec is included.
No setup fee.
30 days free for every agency, founding agencies included. We set up your trial with you after a demo.
Monthly, cancel at the end of any month.
Your price is set out in writing before you start.

Founding agencies

Tell us about your agency.

We are looking for a small group of UK temp agencies to be HiveRec's founding agencies. We will show you HiveRec, then set up your 30 days free with you. Ask us about a founding place too.

Book a demo Pricing on hiverec.io

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